Terms of service

Terms of Service

Last Updated: January 29, 2026

Welcome to Tiledirectoutlet.com (“we,” “us,” “our”). By accessing or using this website and placing orders for products, you agree to be bound by these Terms of Service (“Terms”), our Privacy Policy, and all applicable laws and regulations.

Please read these Terms carefully. If you do not agree with any part of these Terms, you must not use our website.

1. Acceptance of Terms

By accessing or using our website and purchasing products from us, you agree to be bound by these Terms of Service, including any additional policies referenced herein.

2. Changes to Terms

We reserve the right to modify these Terms at any time without prior notice. Updated Terms will be effective immediately upon posting. Continued use of the website after changes constitutes acceptance of those changes.

3. Use of the Website

You may use this website only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the website in any way that violates applicable laws or regulations.

  • Interfere with the functionality or security of the website.

  • Attempt to gain unauthorized access to any part of the website or systems.

4. Product Information

We try to be as accurate as possible. However, we do not warrant that product descriptions, images, pricing, or other content on the website are complete, accurate, reliable, or error-free.

5. Orders and Payments

5.1 Order Acceptance

All orders are subject to acceptance and product availability. We reserve the right to refuse or cancel any order for any reason.

5.2 Pricing and Payment

Product prices displayed on the website are in the currency shown and include applicable taxes where required by law. Payment must be received in full before order processing.

By providing payment information, you represent and warrant that you are authorized to use the payment method you provide.

6. Shipping and Delivery

Shipping timelines and costs are provided at checkout and may vary based on your location and shipping method selected. We are not responsible for delays caused by carriers or external factors beyond our control.

7. Returns, Refunds, and Exchanges

Our Returns & Refund Policy is incorporated into these Terms by reference. Please refer to that policy for information regarding returns, refunds, and exchanges.

8. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, button icons, images, and software, is owned or licensed by us and protected by applicable intellectual property laws. You may not reproduce, modify, distribute, or use any content without our written permission.

9. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. You agree to notify us immediately of any unauthorized use.

10. Disclaimers

THE WEBSITE, PRODUCTS, AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO YOUR USE OF THE WEBSITE OR PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

12. Indemnification

You agree to defend, indemnify, and hold us harmless from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or in any way connected with:

  • Your use of the website and products.

  • Your violation of these Terms.

  • Your infringement of any rights of another.

13. Governing Law

These Terms are governed by the laws of the jurisdiction in which our business operates, without regard to its conflict of law principles.